Business processes are increasingly being driven by technology. Tasks that used to require manual input or interpretation are now being handled by artificial intelligence and data automation. In the background screening industry, however, a mistake in a criminal records search can have significant consequences. While big data is now a regular facet of business, the… Read more

It is a dynamic time in the industry of public records research, and it shows in the blog posts that generated the most attention this year. Here is the content our readers found most valuable in 2019. #1: How to Write an RFP for Public Records Research Services As a CRA, when you’re looking to… Read more

County criminal court records are touted as one of the most useful, authoritative sources of information about an individual’s criminal background. At the same time, there are a lot of misconceptions when it comes to these records. As a CRA, you work with employers to help them understand the advantages and limitations of such research.… Read more

“Inside Wholesale” Q&A with Vince Pascarella, EVP and General Counsel Maintaining online privacy and protecting personally identifiable information (PII) is a top concern of businesses across industries. In recent years, this national trend toward protecting identity information has led many courts to re-evaluate or change their public access records policies to more strongly protect personal… Read more