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Here at Wholesale Screening, we see ourselves as a technology driven company filled with people who are engaged in helping our customers be successful. Our ability to automate key processes is critical to helping us deliver faster turnaround times, fewer defects, better customer service, and greater innovation to our CRA customers. But how do you… Read more
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If you’re like many CRAs, you don’t sit around questioning or evaluating your public records research providers. As long as the results are coming in and clients aren’t complaining, there’s no reason to think they are doing anything other than a fine job. That is, until something goes wrong. A good client suddenly leaves due… Read more
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Federal records research is inherently time and labor intensive when it comes to ‘common name’ searches (think James Smith or Maria Garcia). The central record keeping system of the federal government (PACER) delivers all records associated with a particular name such that a single search can result in dozens of case results and files that… Read more
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The end of the supply chain has long been considered a black box in the background screening industry. CRAs send an order to the research provider and have no certain timeframe or visibility into when they will receive the order back. This ‘black box’ creates a cascade of problems when it comes to managing client… Read more