Category: Quality and Training

Pursuit of Perfection Series: Defect Tracking & Response

By Wholesale Screening Solutions |

Today we begin a new series of articles related to our journey to reach a Six Sigma quality level. We are calling the series “Pursuit of Perfection,” and we plan to use this series to highlight aspects of business that impact the quality of the product we deliver to our Consumer Reporting Agency (CRA) clients.… Read more

5 Specific Methods that Lead to Fast, Accurate Public Records Research Results

By Wholesale Screening Solutions |

Fast Accurate Public Records Research

In today’s increasingly digital world, it seems everything is getting faster–if not instantaneous. Our very definition of fast has become even faster. When your customer has a new hire on the line and the only sticking point is the background check, fast takes on a new level of urgency. Then there’s the point of accuracy.… Read more

5 Preventative Measures We Take to Avoid Mistakes

By Wholesale Screening Solutions |

“An ounce of prevention is worth a pound of cure.” This saying holds as true in medicine as it does in business. Great companies have a keen ability to identify sources of risks and to prevent them from turning into a loss. When mistakes are made in the background screening industry, the impacts can be… Read more

Work Instructions: Where the Rubber Meets the Road

By Wholesale Screening Solutions |

Q&A with Renae Cramphin, Director of Operations, Wholesale Screening Solutions At Wholesale Screening Solutions, we have this idea that we can become a 6-sigma quality organization. That we can deliver quality levels that are unheard of in our industry. That we can become the most efficient, effective organization in the public records research space. This… Read more